Questions, answered.

Observability247 is a cloud-delivered SaaS platform for IT service teams. Managed247, a UK managed service provider, has built and refined it over more than ten years.

Eight things set it apart from typical monitoring tools:

• Simple, predictable pricing: one price per node, per month, with no sensor, host or usage maths.
• Multi-tenant by design: native segmentation for many clients or business units, MSP and telco ready.
• One platform for every layer: IT, cloud, OT, IoT and physical systems, including CCTV and building services.
• Ticket Intelligence: correlation and suppression raise one ticket per real issue, not a flood of alerts.
• Predict and prevent: leading indicators flag failures before they become outages.
• Context-aware prioritisation: the most business-critical issues rise to the top, not the loudest alert.
• Data sovereignty: choose where your data lives (UK, US or Asia), from a UK-owned company.
• Up to ten years of data, included: a decade of history for trends, audit and compliance.

Managed247 owns, maintains and operates the platform. We built it for our own use and for our clients over the past decade, and we now make it available to end users who do not compete with us.

Many monitoring tools have needlessly complicated pricing. We keep it simple: you pay per node, per month. Pricing is simple and predictable, with no surprise charges, so you can budget with confidence.

A node is any single monitored item, such as:

• an end user computing device;
• a network device, even one with multiple line cards and power supplies;
• a physical or virtual server, whatever the operating system;
• a line of connectivity, such as a leased line;
• an application, such as a cloud-hosted CRM;
• an SSL certificate.

You can fix today's price per node over a one, three or five year term, and add nodes during the term at that same fixed price.

We built Observability247 in 2014, after hitting the same problems again and again with off-the-shelf monitoring: too much noise, too much complexity, and not enough you can act on. If that sounds familiar, Observability247 was built to fix it.

In short, all of them. Observability247 covers both IT and IoT: if a device or service exposes data we can monitor, we can bring it in. Out of the box, Essentials and Advanced support over 100 vendors, and Advanced lets you add your own. See the full vendor list.

No. All maintenance and updates are included in the per-node price.

Managed247 does not currently offer the platform to businesses that compete, or appear to compete, with Managed247.