Observability is a cloud-delivered SaaS platform for IT service teams.
Managed247, a UK-based Managed Services Provider, has built and refined it for more than 10 years.
Managed247 owns, maintains, and operates the Observability platform.
As a UK-based MSP, Managed247 developed the platform for its own use and for its clients over the past 10 years, and now makes it available to non-competing end users.
Many network monitoring tools use overly complicated pricing models.
Observability keeps pricing simple: you pay per node, per month.
We publish node pricing up to five years in advance, so you can budget with confidence and avoid unexpected increases.
What counts as a node?
A node is any single monitored item, such as:
An end-user computing (EUC) device
A network device (even if it includes multiple line cards and power supplies)
A physical or virtual server (regardless of OS)
A connectivity circuit (for example, a leased line)
An application (for example, a cloud-hosted CRM platform)
An SSL certificate
Customers can lock in today’s price per node on a 1, 3, or 5 year term.
During the term, customers buy any additional nodes at the same fixed price per node.
Managed247 created Observability in 2014 after it repeatedly ran into the same problems with off-the-shelf network monitoring platforms. Read our story here.
If your current tools feel noisy, complex, or hard to act on, you’re not alone — and Observability can help.
Review the 10 challenges Observability addresses and see whether they match what you’re experiencing.
In short: all vendors. Observability supports both IT and IoT monitoring—if a device or service exposes monitorable data, we can bring it into Observability Advanced.
Out of the box, Observability Advanced and Observability Essentials support over 100 vendors.
You can find the current vendor list here
We include all maintenance and system updates in the per-node price.
Managed247 doesn’t currently offer the platform to businesses that directly compete or appear to compete with Managed247.