01 Network monitoring and observability Endpoint / Core / Application / OT and IoT

See everything. Miss nothing.

One platform that watches the whole estate: every endpoint in the workspace, the core network, the applications your users feel, and the OT and IoT devices nobody else will touch. One window. No blind spots.

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Latency 12.4 ms Throughput 4.21 Gb/s Packet loss 0.02 % Live demo telemetry

184,200 /s

Metrics ingested

92,400 /min

Checks run

18,342

Devices under watch

Open alerts

Switches Firewalls Hypervisors Wireless SaaS Sensors Servers Endpoints

What makes it different

Eight reasons teams switch

One actionable ticket per outage

Cut MTTR | End alert fatigue

Dependency-aware correlation collapses the whole alert storm into a single, enriched ticket.

Works alongside or instead of your tools

No rip and replace | Consolidate at your pace

It rolls up your existing ITSM, CMDB, EDR and on-call tooling rather than forcing a cutover.

Endpoint to application in one view

No app switching | Follow the whole path

A single pane runs from end-user devices through the network and cloud to the application.

Tag every asset to a business unit

See real impact | Cost and risk by team

Business context is built in, so you see exactly which part of the business an asset affects.

Escalation that follows business impact

Right person | Right time

Routes and priority levels flex to what the business needs, not a fixed device group.

Up to 10 years of history

Spot trends | Prevent outages

A decade of retained telemetry turns one-off incidents into patterns you can act on early.

OT and IoT beside your IT

One estate | No blind spots

Operational and building systems sit in the same dashboard as IT, not a separate tool.

Decisions from many signals

Topology aware | No brittle thresholds

It correlates across the whole estate instead of firing on a single hand-set threshold.

Context-aware prioritisation

Same fault. Different priority.

Every asset is tagged to a business unit, so the platform knows what is on right now and ranks the same fault accordingly. Flip the day and watch the priorities move.

Saturday 15:00. Stadium full, 38,000 in. Retail kiosks and public wifi live. Back office closed (hours are Mon to Fri, 09:00 to 17:30).

Legacy monitoring / SolarWinds / PRTG

Stadium core switchP1

Untagged

100 retail kiosks and the public wifi are down

Back-office switchP1

Untagged

Office network is down

Same priority every day. It cannot tell who is affected.

Observability247

Stadium core switchP1

Tagged: Stadium / matchday

100 retail kiosks and the public wifi are down

Stadium Ops plus Retail on-call, immediate

Back-office switchP2

Tagged: Corporate / back office

Office network is down

IT queue, next business day (office closed)

Same fault. Same hardware. Different priority, because we know what is on. See how asset tagging works

Coverage

From the desktop to the data centre

Four domains, one platform. Most tools cover one of these well and the rest badly. Observability was built to cover all of them at once, and everything in between.

A / Workspace

Workspace endpoints

Every laptop, desktop and thin client in the workspace, with health, performance and user experience scored per device, not per guess.

B / Core

Core network

Switches, routers, firewalls and wireless, polled and streamed at the pace a core network deserves, with the path between any two points one click away.

C / Application

Applications

Response times, errors and dependencies for the applications your users actually feel, tied back to the infrastructure underneath them.

D / OT and IoT

OT and IoT

Sensors, controllers, cameras and building systems, in the same window as the rest of the estate, where most IT teams have never been able to see them.

Plus everything in between: load balancers, SAN fabric, VPN concentrators, UPS units, printers, meeting room screens, and the unmanaged switch in the cupboard that nobody ever documented.

Single pane of glass

One window. The whole estate.

Service desks lose minutes every time an engineer switches tools, and minutes are the whole game. Observability puts endpoints, network, applications and OT side by side, live, in a single view. Stop switching between five tools.

obs.console / estate-overview LIVE

Estate traffic and response last 15 min

WAN throughput App response

4.21 Gb/s

Throughput

12.4 ms

Core latency

99.98%

Uptime, 90 days

Uptime, last 90 days 99.98%

Healthy Degraded Outage

Topology, core estate auto-discovered

Alert stream all domains

WARN lon-core-sw-01 Interface errors rising on Te1/0/4 09:41:07
OK app-gw-eu-01 Response time normalised 09:40:52
WARN warehouse-sensor-117 Temperature above threshold 09:40:18
INFO mcr-esx-04 Snapshot completed 09:39:44

Stop switching tools

Endpoint, network, application and OT views live in one console, so an investigation never starts with a new login.

One alert queue

Every domain feeds a single, deduplicated stream, ranked by impact rather than by which tool shouted loudest.

Context in one click

From a slow application to the switch port underneath it without leaving the window. The path is already drawn.

Why Observability

Built for the job, not the demo

Legacy monitoring suites were built to be sold, module by module, seat by seat. Observability was built to be used, all day, under load, by engineers with a queue to clear.

Aspect

Legacy monitoring suites

Observability

Consoles during an incident

Four or five, plus a spreadsheet

One

Licensing

Per module, per feature, per surprise

One platform, everything included

Coverage

Strong on the network, thin everywhere else

Endpoint to data centre, OT and IoT included

Roadmap

Set by a vendor, far from the desk

Shaped by ten years on live service desks

Blind spots

Accepted as the cost of doing business

Designed out from the start

One licence covers the platform. No per-module pricing, no surprise add-ons, no feature held back for the next tier.

Live telemetry

The platform, live

0/s

Metrics ingested per second

0/min

Checks run per minute

Median time to detect

0.0bn/day

Data points retained

Figures from the Observability demonstration estate, sampled live. Your numbers will be your own.

Built by operators

Ten years on the desk

Years of development inside a managed service provider, on live service desks

Observability did not start as a product. It started as the tooling a managed service provider built for itself, because nothing on the market could keep up with a large service desk.

More than ten years later, it still runs on live desks every day. Every feature earned its place by making an engineer faster during a real incident. Anything that slowed the desk down was removed, however good it looked in a screenshot.

We did not build a monitoring product and then go looking for users. We were the users.

Operators first

Proven under load

Hardened on large, messy, real estates and the alert noise that comes with them. Quiet by design, loud when it matters.

No blind spots

If it has an address, an agent or a sensor, it belongs in the window. From the desktop to the data centre and beyond.

09 Book a demo

See your whole estate in one window.

A thirty-minute walkthrough with an engineer who runs the platform every day. Bring your hardest estate: endpoints, core, applications, OT and IoT, side by side.

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