AIOps Observability for your AI agents

Watch the AI
you deployed.

You have rolled out Copilot, Gemini, Agentforce and agents of your own. AIOps shows you what they actually do: who uses them, whether they are healthy, what they cost, and the ones going off-script. One view, every agent.

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What it means

AIOps, the right way round

AIOps used to mean pointing AI at your alerts. We do that too, and we call it Event Intelligence. AIOps here means the other direction: observability of the AI you run. As Copilot, Gemini, Agentforce and custom agents spread across the business, someone has to see them, govern them and account for them. AIOps is the single window that does it, with every platform named on the tin rather than hidden behind a generic label.

Every agent, one window

What you see

Adoption

Who is using which agent, how often, and where. The agents that earn their keep, and the ones nobody touched.

Health

Up, down, latency, error rates and failed runs, per agent and per platform, so a struggling agent surfaces before users complain.

Token cost

Spend per agent and per platform, with trend and budget burn, so the cost of your AI is a number you can see, not a surprise on the invoice.

Governance

Which data sources each agent reaches, and detection for agents behaving outside their remit. Rogue behaviour shows up rather than hiding.

Named on the tin

Supported platforms

Microsoft Copilot (Microsoft 365, Copilot Studio)
Salesforce Agentforce
Google Gemini (Workspace, Vertex AI)
OpenAI (ChatGPT Enterprise, API)
Anthropic Claude
AWS Bedrock
Azure AI Foundry
Your own custom agents

One instance of one platform is one watch. Custom agents can be promoted to nodes where you want per-agent alerting and SLAs. Off the supported list, an outbound webhook or a scoped custom integration brings it in, and the list grows as we productise new connectors.

The watch model

Priced as watches

One watch per platform

Each connected agent platform is one watch at £199 a month, on Advanced and Premium, or as watches on Services Only.

Included on Premium

On Premium, every AIOps and FinOps connection from the supported list is included, designed for 25 connections.

Custom agents as nodes

Promote an individual agent to a node at your plan rate when you want it alerted and reported on in its own right.

Your data, your region. Choose where your data lives: UK, US or Asia. AI processing uses Microsoft’s Azure AI service under our data processing agreement. Summarised context only. Raw telemetry never leaves your tenant. Processing may occur outside your chosen region.

Questions

Common questions

What does AIOps mean here?

Observability of your AI, not another alerting engine. As you roll out AI agents across the business, AIOps gives you one view of every one: which are used, whether they are healthy, what they cost in tokens, and which are behaving in ways they should not.

Which AI platforms can I connect?

Microsoft Copilot, Salesforce Agentforce, Google Gemini, OpenAI, Anthropic Claude, AWS Bedrock and Azure AI Foundry, along with your own custom agents. Each connected platform is one watch. Off the supported list, an outbound webhook or a scoped custom integration brings it in.

How is AIOps priced?

Each connected agent platform is one watch at £199 a month. Individual custom agents can be promoted to nodes at your plan rate where you want per-agent alerting and SLAs. AIOps is available on Advanced and Premium, and as watches on Services Only. On Premium, every connection from the supported list is included, designed for 25.

Can it flag an agent going off-script?

Yes. Alongside adoption, health and token cost, AIOps watches for rogue behaviour and governs which data sources each agent is reaching, so an agent straying outside its remit shows up rather than staying hidden.

See your agents in one window.

Bring the AI you have rolled out to a demo, and we will show you adoption, health, cost and governance for every agent.