Every alert in.
One ticket out.
You already run the monitoring tools. Services Only takes their alerts, correlates them into one ticket per real issue, and sends it to your service desk. Nothing installed, nothing to run, priced per feed.
The consolidator
One signal from many tools
You have already bought the monitoring tools: the network platform, the cloud dashboards, the OT system, the ticketing queue. Each one does its job, and each one raises its own alerts, so a single real problem lands as a flood across half a dozen consoles and your team spends the incident deciding which alarms belong together. Services Only takes the feeds you already run and does that work for you. It correlates them into one ticket per real issue and sends it to your service desk. Nothing is installed, and nothing changes about the tools underneath.
Six stages, one ticket
How the brain works
Ingest
Bring in the feeds you already run: monitoring tools, cloud platforms, OT systems and more. One system is one watch, and nothing is installed on your network.
Deduplicate
Collapse the repeats. The same event arriving ten times, or from three tools at once, becomes one.
Correlate
Group the related. A link failure, the servers behind it and the application on top become one connected story, not five separate alarms.
Root Cause
Point at the fault, not the symptoms. The engine surfaces the underlying problem instead of the fifty things that went red because of it.
Business Context
Rank by what it means. The same fault matters differently depending on the service, site or client it touches right now.
Suppress
Silence the noise and raise one ticket. What reaches your service desk is a single, explained, prioritised incident, not a storm.
The output
One ticket, in your ITSM
One ticket per real issue
Correlated, deduplicated and prioritised. The storm becomes a single, explained incident your engineers can act on.
Straight into your service desk
We export to your ITSM: ServiceNow, Jira Service Management, Halo, Freshservice, Zendesk and more. Your first connection is included on every plan.
Ranked by business impact
Context-aware prioritisation ranks what matters by the service, site or client affected, so the incident that counts is at the top of the queue.
Simple, published
Priced per watch
£199 a watch
One third-party feed or OT connection is one watch. From £1,194 a month.
Minimum six watches
Start at six. Add AIOps and FinOps as watches whenever you want them.
Nothing installed
No agents, no collectors, no nodes. Setup is a one-off £1,500, because there is nothing to deploy.
Ten years of history is included (one year hot, two warm, seven cold). Services Only comes with Advanced Support and a four-hour first response, on any term, and ingestion packs are available to bring your history in. See the full rate card on the pricing page.
Questions
Common questions
What is Services Only?
What can I feed into it?
Do I have to install anything?
How is it priced?
See it on your own feeds.
Bring the tools you already run to a demo, and we will show you the flood become one ticket.